Asynchronous communication is a widely used communication method between different processes and systems. In an Asynchronous Communication, the client sends a request to the server (which requires lengthy processing) and receives a delivery acknowledgment response right away. Different from the synchronous communication, this response does not have the required “information,” yet. After the client receives… Read More »
Monitoring of web services/sites via Synthetic Monitoring Systems is a common practice that is implemented by most of the companies. Cloud-based monitoring platforms give us the ability to watch our services from the Internet/ through the eyes of our customers. However, the alarms that are emitted through these platforms are limited, most of the times,… Read More »
In OSS, we use the polling concept often to pull statistics and configuration data from the devices. If the devices we are dealing with are implementing the pull-based protocols such as SNMP or FTP, we cannot get rid of this. All types of polling processes come with a polling period. If I have 100 routers… Read More »
Every company that relies on web business should invest in web monitoring platforms. Web monitoring platforms connect to a web site and measure KPI’s such as DNS resolution time, page download time and page consistency. (Checking a specific header or content value). These synthetic transactions, that are run by the probes, help to identify server reachability.… Read More »
OSS have been seen as the cost center since it was born. That’s why the business has been less motivated to invest in it. We, as OSS professionals have struggled to justify the investments in terms of operational excellence, improved quality, increased productivity. These has been used multiple times for the justifications however I assure you… Read More »
SIEM stands for “Security Information and Event Management” and it is a well known OSS system in the security world. It is not much visible to other domains because it has been used mainly for internal purposes. Today, I am going to talk about what SIEM is, and elaborate on possible uses of it. Every system,… Read More »
Today’s topic is “OSS Class of service”, a term probably has not introduced before. After the data boom that we saw in fixed/mobile networks, many new concepts popped up. Cloud computing, big data, VoIP and M2M are some of these. With the introduction of OTT operators in the market, the services that are delivered became… Read More »
Today, I’d like to talk a little bit about security and it’s implications on our OSS systems. As OSS are seen mostly “internal” to our organization, most of the time, an OSS system is not security hardened, before going into production. We open up the ports SNMP 161,162 in our firewalls(if any) from the devices… Read More »
Integration plays a very important role for the success of an OSS/BSS project. Lots of parties(sw houses, neps, integrators) offer integration services however few of them are able to deliver within scope, on time or within budget. Knowing the importance of integration in an OSS/BSS project, customers began to be more selective. In this post,… Read More »
This should be one of the top questions of the mature operators that provide corporate services to it’s customers. Customers are demanding more quality, less downtimes while the network capacity has been under pressure of these smart phone facebook traffic, M2M transactions etc. In such circumstances, it is hard to commit on a bit rate, or downtime percentage. Of… Read More »