As the name implies, common data model or CIM, is a business (and technical) model of entities that are used during a telecommunication operator’s activities. As the businesses and the operational functions become complex, integrations between tools that are handling those also become complex. Telecommunications, probably the most complex business among the others has been… Read More »
OSS is all about automations and tools automate things. Maybe we should pay more attention to TAM rather to eTOM. This is all about marketing indeed. TMForum “sells” eTOM in a very successful way. TAM, on the other hand, seems to be left on one side to it’s destiny. If you have a look at the documentation… Read More »
Anyone who enters the complex world of OSS/BSS transformations, will face different technologies, standards and their terminology they carry with. Management standards depict the terms, and the terms become the language people talk to each other. Take IT for example. ITIL is the dominating de-facto standard for managing the whole lifecycle of IT services, from birth to… Read More »
TMForum Frameworx(NGOSS), defines 4 views. These are different perspectives for looking at a service providers’ challenges and how to solve them. First one is the “Business View”. Business View, focuses on the business and try to define and scope the business problem/ business case to be solved. A business problem may be “implementing trouble management… Read More »