There are rules of successful service business. You need to be effective in terms of managing your costs, you need to personalize the services you are providing, you need to differentiate your services and offerings, you need to increase your quality of service and satisfy your customers to avoid them leaving you. In the mean… Read More »
Service Delivery Platforms are around for several years now. Even there is no standard definition of them, a Service Delivery Platform (or SDP) , would be a platform that a telecommunications service provider uses to deliver and manage telecommunications services over standard interfaces. The SDP concept was defined by several vendors in several different ways. TMForum saw this inconsistency and started… Read More »