Asynchronous Communication – Methods and Strategies

Asynchronous communication is a widely used communication method between different processes and systems. In an Asynchronous Communication, the client sends a request to the server (which requires lengthy processing) and receives a delivery acknowledgment response right away. Different from the synchronous communication, this response does not have the required “information,” yet. After the client receives… Read More »

In-Flight Order Management

In Order Management, an in-flight order means an order that is amending or cancelling an already running order. The reasons differ. After getting the order, your customer may call you back and say he wants a new order item, or he may want to cancel the order. Both of the operations (revise or cancel), needs… Read More »

Order Capturing

Today we are going to talk about Order Capturing from the Order Management domain. What is an Order? When you ask this question to the customer, he/she will reply, it is the collection of goods and services I am demanding from the provider. However, from the Provider (and also Order Management) perspective, it is more… Read More »

Justifying Your OSS Investment

OSS have been seen as the cost center since it was born. That’s why the business has been less motivated to invest in it. We, as OSS professionals have struggled to justify the investments in terms of operational excellence, improved quality, increased productivity. These has been used multiple times for the justifications however I assure you… Read More »

SIEM

SIEM stands for “Security Information and Event Management” and it is a well known OSS system in the security world. It is not much visible to other domains because it has been used mainly for internal purposes. Today, I am going to talk about what SIEM is, and elaborate on possible uses of it. Every system,… Read More »