Configuration management is the process that manages the resource configurations. The term “provisioning” is sometimes used interchangeably with CM. First feature of the configuration managers is to provide abstraction, over the lower layer devices, which leads us to business process consolidation, reduced silos and increased enterprise effectiveness. Let me give an example on this. Suppose,… Read More »
SID (Shared Information and Data model) is one of the frameworks of the TMForum NGOSS Frameworx suite. It is also called the Information Framework. SID can be considered as the language of the NGOSS. It helps us to identify the business entities that play role in the business processes of a telecommunications service provider. As… Read More »
Mediation devices collect usage data in the form of xDRs (CDRs, IPDRs and EDRs etc.) from several data sources and deliver this data to specified locations in a specified format. The devices (switches, routers, IP PDUs) and applications (IN etc.) in a telecommunication infrastructure report their usage statistics for different purposes. The main purpose is… Read More »
OSS/J defines a common interface structure and SID based data model for the messages that are delivered between different OSS components (FM, PM, TT etc.). It aims to deliver interoperability between those components with minimum effort. OSS/J initiative (previously by JCP, now TMF) is composed of specifications. Specifications are issued for OSS domains such as… Read More »
eTOM is a map which categorizes and classifies the business processes of a service provider in a hierarchical structure. It gives us a common vocabulary of processes which brings huge benefits in defining business interactions with other entities such as suppliers, partners and customers. It also acts like a marketing tool where product vendors use… Read More »
SLA (Service Level Agreement) is a contract between the service provider and the customer. This contract makes commitments about the service’s quality that is perceived by the customer. There are 2 main types of SLAs: Customer and Operational. Customer SLAs are the ones that are sold to the customers. Operational SLAs are also two types:… Read More »