Author Archives: Murat Balkan

Asynchronous Communication – Methods and Strategies

Asynchronous communication is a widely used communication method between different processes and systems. In an Asynchronous Communication, the client sends a request to the server (which requires lengthy processing) and receives a delivery acknowledgment response right away. Different from the synchronous communication, this response does not have the required “information,” yet. After the client receives… Read More: Asynchronous Communication – Methods and Strategies »

Importance of Data Profiling in Synthetic Monitoring

Monitoring of web services/sites via Synthetic Monitoring Systems is a common practice that is implemented by most of the companies. Cloud-based monitoring platforms give us the ability to watch our services from the Internet/ through the eyes of our customers. However, the alarms that are emitted through these platforms are limited, most of the times,… Read More: Importance of Data Profiling in Synthetic Monitoring »

Importance of Parallel and Local Measurements in Web Monitoring

Every company that relies on web business should invest in web monitoring platforms. Web monitoring platforms connect to a web site and measure KPI’s such as DNS resolution time, page download time and page consistency. (Checking a specific header or content value). These synthetic transactions, that are run by the probes, help to identify server reachability.… Read More: Importance of Parallel and Local Measurements in Web Monitoring »

Justifying Your OSS Investment

OSS have been seen as the cost center since it was born. That’s why the business has been less motivated to invest in it. We, as OSS professionals have struggled to justify the investments in terms of operational excellence, improved quality, increased productivity. These has been used multiple times for the justifications however I assure you… Read More: Justifying Your OSS Investment »

SIEM

SIEM stands for “Security Information and Event Management” and it is a well known OSS system in the security world. It is not much visible to other domains because it has been used mainly for internal purposes. Today, I am going to talk about what SIEM is, and elaborate on possible uses of it. Every system,… Read More: SIEM »

OSS Class of Service

Today’s topic is “OSS Class of service”, a term probably has not introduced before. After the data boom that we saw in fixed/mobile networks, many new concepts popped up. Cloud computing, big data, VoIP and M2M are some of these. With the introduction of OTT operators in the market, the services that are delivered became… Read More: OSS Class of Service »

OSS and Security

Today, I’d like to talk a little bit about security and it’s implications on our OSS systems. As OSS are seen mostly “internal” to our organization, most of the time, an OSS system is not security hardened, before going into production. We open up the ports SNMP 161,162 in our firewalls(if any) from the devices… Read More: OSS and Security »

Are you ready for SLA Management?

This should be one of the top questions of the mature operators that provide corporate services to it’s customers. Customers are demanding more quality, less downtimes while the network capacity has been under pressure of these smart phone facebook traffic, M2M transactions etc. In such circumstances, it is hard to commit on a bit rate, or downtime percentage. Of… Read More: Are you ready for SLA Management? »