Category Archives: Performance Management

Asynchronous Communication – Methods and Strategies

Asynchronous communication is a widely used communication method between different processes and systems. In an Asynchronous Communication, the client sends a request to the server (which requires lengthy processing) and receives a delivery acknowledgment response right away. Different from the synchronous communication, this response does not have the required “information,” yet. After the client receives… Read More: Asynchronous Communication – Methods and Strategies »

Importance of Data Profiling in Synthetic Monitoring

Monitoring of web services/sites via Synthetic Monitoring Systems is a common practice that is implemented by most of the companies. Cloud-based monitoring platforms give us the ability to watch our services from the Internet/ through the eyes of our customers. However, the alarms that are emitted through these platforms are limited, most of the times,… Read More: Importance of Data Profiling in Synthetic Monitoring »

Effective Polling

In OSS, we use the polling concept often to pull statistics and configuration data from the devices. If the devices we are dealing with are implementing the pull-based protocols such as SNMP or FTP, we cannot get rid of this. All types of polling processes come with a polling period. If I have 100 routers… Read More: Effective Polling »

Importance of Parallel and Local Measurements in Web Monitoring

Every company that relies on web business should invest in web monitoring platforms. Web monitoring platforms connect to a web site and measure KPI’s such as DNS resolution time, page download time and page consistency. (Checking a specific header or content value). These synthetic transactions, that are run by the probes, help to identify server reachability.… Read More: Importance of Parallel and Local Measurements in Web Monitoring »

Mobile Device Agents

Today, I want to talk about a new trend that seems to popped up in the SQM/CEM field: Mobile Device Agents. Mobile Device agents are software components that reside on user devices and collect statistics about the quality of user experience which will enable the operator to act upon service degradation. Operator can also have the… Read More: Mobile Device Agents »